Brand profile · Education Management

Customer Experience Institute

Customer Experience Institute works in Education Management, out of Brisbane, Queensland. Privately held, at cx.institute. It holds one address on record, all in Australia. It employs 2 people, on the record. It lists cx and customer experience among its specialties. The record links five similar brands, most of them in Business Consulting.

Profile live Privately Held Founded 2019 1 office country

Key facts

Counted staff
2
self-reported 2–10 band
Founded
2019
7 years
Legal entities
None matched
Office countries
1
1 address
Funding rounds
None on record
Company type
Privately Held
self-reported
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Description

Customer Experience Innovation trng and mentoring that focuses on delivering results for your organisation and customers.

Program designer and lead presenter: Dr Robert Dew

Robert is a leader in customer experience innovation, with over 15 years’ experience structuring companies for growth. He was a founder in Safe Places for Children. KLM Asia, Theiss, Seek.com, Super Retail Group, QSuper and CommSec have brought Rob in to help them innovate. He is the author of ‘Customer Experience Innovation: How to get a lasting market edge’.

Robert is a Doctor of Philosophy (Organisational Creativity) and has lectured MBA’s at 8 universities across Europe, Asia and Australia, including Queensland University of Technology and Bond University.

In an increasingly networked world, shared customer experiences (CX) are becoming more important than marketing push communications. Organisations that invest in successful Customer eXperience (CX) innovation stand out from the crowd.

There are three key competencies required to leverage superior CX for results – research, design and execution. This course provides you with the skills to excel in all three areas. The mentoring component is the difference that will super-charge your on the job performance.

Contact us for more information or to request a program.

Specialties

All 9 specialties
  • customer experience
  • customer experience innovation
  • cx
  • cx training
  • cx education
  • cx mentoring
  • customer experience training
  • customer experience education
  • customer experience mentoring

Related specialties

Locations

Country footprint

Offices in 1 countryCountry footprint: 1 country, primary AU. Codes: AU.1 countryprimary AUAU
Show as table · Offices in 1 country
Offices in 1 country
Countries1
Primary countryAU

All codes: AU

Addresses

  • AUBrisbane, Queensland 4000Primary

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Signals & hiring

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Financials

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People & contacts

1 employee profiles on record · names withheld.

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FAQ

How many people work at Customer Experience Institute?

2 counted staff profiles at January 2026, inside the self-reported 2–10 band.

Where does Customer Experience Institute have offices?

One address on record, Australia only. Primary: Brisbane, Queensland 4000.

Has Customer Experience Institute raised funding?

None linked to this brand.

What does Customer Experience Institute list as its specialties?

Nine tags on the brand's own list, among them cx and customer experience.

Which companies are listed alongside Customer Experience Institute?

Five peer profiles on record: Customer Experience Australia (CX AU) and Australian Customer Experience Professionals Association (ACXPA).

What is Customer Experience Institute's website?