Brand profile · Business Consulting

The Customer Experience Company

Sydney, NSW-based The Customer Experience Company operates in Business Consulting. It is privately held, and its site is customerexperience.com.au. It holds one address on record, all in Australia. Headcount on record is 14. Its work is tagged digital transformation, design thinking and customer experience. Two Australian registrations (ABN) are candidate matches. It is listed alongside one similar brand, in Research Services.

Profile live Privately Held Founded 2003 2 registry matches ABN 1 office country
Registry match · ABR

Key facts

Counted staff
14
self-reported 2–10 band
Founded
2003
23 years
Registry matches
2
ABR
Office countries
1
1 address
Funding rounds
None on record
Company type
Privately Held
self-reported
Use this profile Compare Your shortlist

Legal entities

1 brand → 2 possible registrationsMatched by name against ABR, so this is a candidate list, not a confirmed identity. Confidence and match method are shown against every row.
  • THE CUSTOMER EXPERIENCE PTY LTD

    ABN51095464181

    NSWMedium confidenceMatched on exact nameABR

  • THE CUSTOMER EXPERIENCE COMPANY PTY LTD

    ABN76105661345

    NSWMedium confidenceMatched on exact nameABR

Legal entities

The Customer Experience Company: 2 registry entitiesThe Customer Experience Company is linked to 2 registry entities: THE CUSTOMER EXPERIENCE PTY LTD (ABN 51095464181, candidate); THE CUSTOMER EXPERIENCE COMPANY PTY LTD (ABN 76105661345, candidate).The Customer Experience CompanyTHE CUSTOMER EXPERIENCEPTY LTDABN 51095464181Candidate · Medium confidenceTHE CUSTOMER EXPERIENCECOMPANY PTY LTDABN 76105661345Candidate · Medium confidence
Show as table · The Customer Experience Company: 2 registry entities
The Customer Experience Company: 2 registry entities
THE CUSTOMER EXPERIENCE PTY LTDABN 51095464181
THE CUSTOMER EXPERIENCE COMPANY PTY LTDABN 76105661345
Confirmed matches0 of 2

A candidate is a name match on the registry, not a confirmed identity, and two candidates are ambiguity rather than a corporate structure.

Description

The Customer Experience Company (CEC) is a leading strategic design, experience design, and digital implementation consultancy based in Sydney. Established in 2003, we bring deep expertise in customer experience to serve enterprise & private organisations, government agencies, and not-for-profits. We partner with aspirational leaders and organisations on their journey to design, develop and deliver better customer and employee experiences.

Specialties

All 20 specialties
  • Service Design
  • Customer Centered Design
  • Customer Centric Culture Change
  • Omni Channel Transformation
  • Building Organisational Capabilities
  • Customer Insights & Business Intellegence
  • Digital Transformation
  • Design Thinking
  • Customer Strategy
  • Customer Experience
  • Employee Engagement
  • Digital Design
  • UX
  • CX
  • VOC
  • Voice of Customer
  • Journey Analytics
  • Customer Journeys
  • Customer Research
  • People and Culture Change

Locations

Country footprint

Offices in 1 countryCountry footprint: 1 country, primary AU. Codes: AU.1 countryprimary AUAU
Show as table · Offices in 1 country
Offices in 1 country
Countries1
Primary countryAU

All codes: AU

Addresses

  • AULevel 3, Customs House, 31 Alfred St; Sydney, NSW 2000Primary

Grid intelligence Members

Spending power

TheGrid Corporate Spending Power index would rate purchasing capacity from registry, scale and activity signals.

Spending power

Signals & hiring

Hiring, headcount and registry-change signals, streamed to members.

Latest signal
Hiring activity
Headcount trend

Financials

Registry-filed capital and financial indicators, standardised by TheGrid.

Paid-up capital
Fiscal period
Registered charges
Revenue
Profit / loss

People & contacts

4 employee profiles on record · names withheld.

Names and titles are intentionally absent from this page. The source relation carries no consent record across the privacy regimes this directory spans, so it is never requested and never stored. Search engines see exactly what you see here.

Names are withheld until a consented source exists.

Notify me about contacts Tell us who you need to reach and we will tell you when a consented source is live.

FAQ

Which legal entities operate under The Customer Experience Company?

Two New South Wales entities on the ABR: THE CUSTOMER EXPERIENCE PTY LTD (ABN 51 095 464 181) and THE CUSTOMER EXPERIENCE COMPANY PTY LTD (ABN 76 105 661 345). Both medium confidence.

How many people work at The Customer Experience Company?

14 counted staff profiles at January 2026, above the self-reported 2–10 band.

Where does The Customer Experience Company have offices?

One address on record, Australia only. Primary: Level 3, Customs House, 31 Alfred St, Sydney, NSW 2000.

Has The Customer Experience Company raised funding?

None linked to this brand.

What does The Customer Experience Company list as its specialties?

20 tags on the brand's own list, among them digital transformation, design thinking and customer experience.

Which companies are listed alongside The Customer Experience Company?

16 profiles list The Customer Experience Company as a peer — 98th percentile in Business Consulting. It lists ten peers of its own. Consumer Experience & Innovation (CXI) Research Group lists it back.

What is The Customer Experience Company's website?