Spending power
TheGrid Corporate Spending Power index would rate purchasing capacity from registry, scale and activity signals.
Spending power
Key facts
Counted staff
10
self-reported 2–10 band
Founded
2022
4 years
Legal entities
None matched
Office countries
1
1 address
Funding rounds
None on record
Company type
Privately Held
self-reported
Description
ACXPA is Australia’s industry association for customer experience and contact centre professionals, helping businesses deliver efficient, effective, and exceptional customer interactions across voice, digital, and face-to-face channels.
We recognise that customers don’t think in channels — and neither should you.
ACXPA supports professionals working across contact centres, CX, digital service, and in-person customer service with the insights, skills, and community needed to thrive.
Through our resources, training, industry insights, and professional network, ACXPA helps you:
✅ Optimise customer experiences to boost acquisition, loyalty, and satisfaction ✅ Improve service efficiency across all customer channels ✅ Strengthen Employee Experience to drive engagement and retention ✅ Stay ahead with local best-practice methodologies, insights, and tools
Our members gain access to:
🎯 Online symposiums, workshops, and an on-demand best-practice video library 🎯 Monthly Call Centre Rankings and exclusive industry research 🎯 Private networking groups, local events, site tours, and learning forums 🎯 Expert articles, templates, guides, and practical resources — no sales pitches 🎯 Gamified learning and community engagement
Memberships start at just $197 per year, with options for individuals, businesses, and vendors.
🔗 Discover more: https://acxpa.com.au
Specialties
All 8 specialties
- contact centres
- customer experience
- digital experience
- customer service
- employee experience
- call centres
- industry association
- benchmarking
Related specialties
Locations
Country footprint
Show as table · Offices in 1 country
| Countries | 1 |
|---|---|
| Primary country | AU |
All codes: AU
Addresses
- AUMelbourne, Victoria 3000Primary
Grid intelligence Members
Signals & hiring
Hiring, headcount and registry-change signals, streamed to members.
Latest signal
Hiring activity
Headcount trend
Financials
Registry-filed capital and financial indicators, standardised by TheGrid.
Paid-up capital
Fiscal period
Registered charges
Revenue
Profit / loss
People & contacts
4 employee profiles on record · names withheld.
Names and titles are intentionally absent from this page. The source relation carries no consent record across the privacy regimes this directory spans, so it is never requested and never stored. Search engines see exactly what you see here.
Names are withheld until a consented source exists.
FAQ
How many people work at this brand?
10 counted staff profiles at January 2026, inside the self-reported 2–10 band.
Where does this brand have offices?
One address on record, Australia only. Primary: Melbourne, Victoria 3000.
Has Australian Customer Experience Professionals Association (ACXPA) raised funding?
None linked to this brand.
What does this brand list as its specialties?
Eight tags on the brand's own list, among them employee experience, customer service and digital experience.
Which companies are listed alongside this brand?
Seven peer profiles on record: Hume Bank and Origin Energy.