Brand profile · Outsourcing and Offshoring Consulting

Probe CX

Probe CX works in Outsourcing and Offshoring Consulting, out of Melbourne, Victoria. It is privately held, and its site is probecx.com. It holds 11 addresses on record across five office countries. Headcount on record is 4,323. Its work is tagged contact centre, shared services and consulting. The record links seven similar brands, most of them in Outsourcing and Offshoring Consulting.

Profile live Privately Held 5 office countries

Key facts

Counted staff
4,323
self-reported band not used
Office countries
5
11 addresses
Company type
Privately Held
self-reported
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Description

Probe CX is a global customer experience organisation focused on creating environments where digitally-enabled CX thrives. A part of Probe Group, we enhance experiences with the right blend of people and technology to help our clients achieve their CX transformation goals. Partnering with organisations across more than 11 industries, our solutions help unlock trapped CX value.

We create meaningful interactions that exceed expectations through our digitally-powered, people-first approach. Rooted in a culture of diversity, accountability and respect, Probe CX designs scalable, end-to-end CX solutions by understanding the challenges of our clients, their employees and their customers.

From managed and outsourced services to intelligent automation and workforce transformation, our teams drive tangible results for businesses of all sizes. With over 40 years of experience building socially responsible and sustainable CX solutions, we are the partner of choice for next-generation driven CX.

Specialties

All 10 specialties
  • Customer Management & CX
  • Intelligent Automation
  • IVR & NLP Technology
  • Robotic Process Automation (RPA)
  • Credit & Collections
  • Consulting
  • Shared Services
  • Contact Centre
  • Knowledge Services
  • Offshore Managed Outsourcing

Locations

5
Countries with an office address11 addresses on record
AustraliaprimaryIndiaNew ZealandPhilippinesUnited States

Country footprint

Offices in 5 countriesCountry footprint: 5 countries, primary AU. Codes: AU, IN, NZ, PH, US.5 countriesprimary AUAUINNZPHUS
Show as table · Offices in 5 countries
Offices in 5 countries
Countries5
Primary countryAU

All codes: AU IN NZ PH US

Addresses

  • AULevel 7, South Tower, 485 La Trobe Street; Melbourne, Victoria 3000Primary
  • AUGold Coast, QLD
  • USLewisville , Texas
  • AUSydney, NSW
  • AUMaroochydore, QLD
  • AUWollongong, NSW
  • AUBrisbane , QLD
  • AUPerth, WA
  • PHManila
  • NZAuckland
  • INBangalore

Grid intelligence Members

Spending power

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Spending power

Signals & hiring

Hiring, headcount and registry-change signals, streamed to members.

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Headcount trend

Financials

Registry-filed capital and financial indicators, standardised by TheGrid.

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People & contacts

4 employee profiles on record · names withheld.

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FAQ

How many people work at Probe CX?

4,323 counted staff profiles at January 2026. The brand's self-reported band sits above that count and is not published as a headcount.

Where does Probe CX have offices?

11 addresses on record across 5 countries. Primary: Level 7, South Tower, 485 La Trobe Street, Melbourne, Victoria 3000.

Has Probe CX raised funding?

None linked to this brand.

What does Probe CX list as its specialties?

Ten tags on the brand's own list, among them contact centre, shared services and consulting.

Which companies are listed alongside Probe CX?

134 profiles list Probe CX as a peer — 99th percentile in Outsourcing and Offshoring Consulting. It lists ten peers of its own. Innovior and Stellar list it back.

What is Probe CX's website?