Spending power
TheGrid Corporate Spending Power index would rate purchasing capacity from registry, scale and activity signals.
Spending power
Key facts
Counted staff
9,344
self-reported band not used
Founded
Not recorded
Registry matches
3
ABR
Office countries
1
1 address
Funding rounds
None on record
Company type
Privately Held
self-reported
Legal entities
1 brand → 3 possible registrationsThese are name matches on ABR. 3 registrations share this brand's name; which one you contract with is a question for the register.
PROBE GROUP HOLDINGS PTY LTD
ABN76638108835
PROBE GROUP AUSTRALIA PTY LTD
ABN74638108826
PROBE GROUP PTY LTD
ABN19092585745
Legal entities
Show as table · Probe Group: 3 registry entities
| PROBE GROUP HOLDINGS PTY LTD | ABN 76638108835 |
|---|---|
| PROBE GROUP AUSTRALIA PTY LTD | ABN 74638108826 |
| PROBE GROUP PTY LTD | ABN 19092585745 |
| Confirmed matches | 0 of 3 |
A candidate is a name match on the registry, not a confirmed identity, and two candidates are ambiguity rather than a corporate structure.
Description
Probe Group is a leader in customer experience (CX) and business process outsourcing (BPO) services. We're a team of over 19,000 passionate individuals, driven by a shared belief in the power of human connection. We combine digital innovation with a people-first approach, crafting exceptional experiences that consistently exceed client expectations.
At the heart of Probe Group is the commitment to empowering people, driving innovation and harnessing technology to deliver meaningful experiences that truly matter. Our house of brands – Probe CX, Innovior, Convai, MicroSourcing and Beepo – each with their own unique identities and specialisations, work together to drive growth. We help our clients become modern digital organisations, where technology enhances, not replaces, the human touch.
We aim to be the digitally enabled, data driven and people led customer experience brand of choice. As CX experts, we understand customer needs, crafting personalised, efficient and effective interactions that foster lasting relationships. That’s why we build digital environments that foster both customer satisfaction and employee fulfillment. We champion the human element, bringing crucial empathy, understanding and personal connection which are key to exceptional CX.
Our end-to-end service offerings include CX strategy, real-time speech analytics, conversational AI, outsourcing and digital transformation solutions. We offer onshore, nearshore and offshore CX services, leveraging local expertise to enhance customer interactions across 28 markets.
We are Probe Group: diverse, empowering, accountable, innovative, customer-obsessed, respectful and empathetic. Uniquely digital. Naturally human.
Specialties
- crm implementation
- conversational ai
- outsourcing
- customer service
- generative ai
- chatbots
- data
- customer experience
All 13 specialties
- Outsourcing
- Customer Experience
- Data
- Generative AI
- Chatbots
- Intelligent Automation RPA
- Customer Service
- CRM Implementation
- CX & Operations Strategy
- Conversational AI
- Philippines Talent Pool
- Offshore Solutions
- Onshore Solutions
Related specialties
Locations
Country footprint
Show as table · Offices in 1 country
| Countries | 1 |
|---|---|
| Primary country | AU |
All codes: AU
Addresses
- AU485 La Trobe St; Melbourne, Victoria 3000Primary
Grid intelligence Members
Signals & hiring
Hiring, headcount and registry-change signals, streamed to members.
Latest signal
Hiring activity
Headcount trend
Financials
Registry-filed capital and financial indicators, standardised by TheGrid.
Paid-up capital
Fiscal period
Registered charges
Revenue
Profit / loss
People & contacts
4 employee profiles on record · names withheld.
Names and titles are intentionally absent from this page. The source relation carries no consent record across the privacy regimes this directory spans, so it is never requested and never stored. Search engines see exactly what you see here.
Counts only. No names are stored here, and none are served.
FAQ
Which legal entities operate under Probe Group?
Three Victoria entities on the ABR. PROBE GROUP HOLDINGS PTY LTD (ABN 76 638 108 835), PROBE GROUP AUSTRALIA PTY LTD (ABN 74 638 108 826) and PROBE GROUP PTY LTD (ABN 19 092 585 745). All medium confidence.
How many people work at Probe Group?
The record holds 9,344 counted staff profiles at January 2026. Its self-reported band sits above that count and is not published as a headcount.
Where does Probe Group have offices?
One address on record, Australia only. Primary: 485 La Trobe St, Melbourne, Victoria 3000.
Has Probe Group raised funding?
None linked to this brand.
What does Probe Group list as its specialties?
13 tags on the brand's own list, among them crm implementation, conversational ai and outsourcing.
Which companies are listed alongside Probe Group?
28 profiles list Probe Group as a peer — 98th percentile in Outsourcing and Offshoring Consulting. It lists ten peers of its own. Innovior and Stellar list it back.