Brand profile · IT Services & Consulting

eBesha Omnichannel CRM

eBesha Omnichannel CRM runs an IT Services & Consulting operation from Depok, Jawa Barat. It is privately held, and its site is ebesha.net. It self-reports a headcount band of 11–50. Its work is tagged customer loyalty, employee experience and customer satisfaction. The record links seven similar brands, most of them in IT Services & Consulting.

ebesha.net LinkedIn

Profile live Privately Held Founded 2008
Founded
2008
18 years
Company type
Privately Held
self-reported
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Description

Imagine managing all your customer interactions, from WhatsApp, Instagram DM, Telegram, email, live chat, to Facebook Messenger, through one streamlined and efficient dashboard. That’s exactly what eBesha Omnichannel CRM brings to the table.

Designed for modern customer service needs, eBesha consolidates multiple communication channels into a single, unified system. More than just integration, its built-in AI Chatbot enhances response time, automates routine conversations, and drives stronger customer retention.

For companies looking to balance high message volumes with personalized service, eBesha stands out as a locally built, tech-forward solution that adapts to your business and supports sustainable growth.

Key features include:

a. Real-time omnichannel integration b. AI-powered conversation automation c. Comprehensive customer service performance monitoring d. Structured case and ticket management

eBesha is more than just a CRM, it's a long-term strategy to build smarter, faster, and more loyal customer relationships.

Don't just be responsive. Be proactive. Take the next step with eBesha.

Specialties

All 12 specialties
  • omnichannel
  • crm service
  • multichannel
  • customer experience
  • customer satisfaction
  • digital experience
  • omnichannel crm
  • whatsapp business api
  • employee experience
  • customer loyalty
  • omni channel crm
  • e-ticketing system

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FAQ

What does eBesha Omnichannel CRM list as its specialties?

12 tags on the brand's own list, among them customer loyalty, employee experience and customer satisfaction.

Which companies are listed alongside eBesha Omnichannel CRM?

Seven peer profiles on record: Rekrutmen LMD and eBesha Omnichannel CRM.

What is eBesha Omnichannel CRM's website?

ebesha.net