Spending power
TheGrid Corporate Spending Power index would rate purchasing capacity from registry, scale and activity signals.
Spending power
Key facts
Counted staff
29
self-reported 11–50 band
Founded
2000
26 years
Legal entities
None matched
Office countries
4
4 addresses
Funding rounds
1
Grant · Jul 2015 · US$ 106.6K
Company type
Privately Held
self-reported
Description
Touchpoint Group is a New Zealand software company uniting AI insights and customer engagement.
Ipiphany (AI Text Analytics): Transforms unstructured feedback into clear themes, root causes, and quantified drivers of churn, cost, and revenue-so CX/Insights teams can prioritise fixes that matter.
Touchpoint MX (Marketing Automation): Executes the response through email, SMS, surveys, and loyalty-secure, ISO 27001-certified, with local NZ support.
Trusted by banks, insurers, and telcos to improve customer experience and campaign performance.
From insights to action, with Touchpoint Group.
Specialties
All 11 specialties
- Marketing Automation
- AI Text Analytics
- Omnichannel Engagement
- Feedback Management
- Customer Experience (CX) Analytics
- AI-Powered Insights
- Customer Feedback Analysis
- Banking CX Solutions
- Insurance Customer Experience
- Customer Churn Analysis
- Campaign Automation
Locations
4
Countries with an office address4 addresses on record
Country footprint
Show as table · Offices in 4 countries
| Countries | 4 |
|---|---|
| Primary country | NZ |
All codes: NZ AU GB US
Addresses
- NZ1; Kenwyn St; Parnell, Auckland 1052Primary
- GB1 Fore St Ave, Barbican; London, England EC2Y 9DT
- US222 W. Merchandise Mart Plaza; Suite 1212; Chicago, IL 60654
- AU161 Castlereagh Street; Level 28; Sydney, New South Wales 2000
Grid intelligence Members
Funding
Rounds1
Round typeGrant · non-equity funding
Amount (USD)106,600
Stage rank1
Investors named1
Since last round10 yr 6 mo
Funding
Show as table · 1 funding round
| Rounds | 1 |
|---|---|
| Axis | 2000 to 2026 |
| Grant · 4 Jul 2015 | US$ 106.6K |
Dated rounds only. The axis ends at the date this profile was last observed, not at today.
Signals & hiring
Hiring, headcount and registry-change signals, streamed to members.
Latest signal
Hiring activity
Headcount trend
Financials
Registry-filed capital and financial indicators, standardised by TheGrid.
Paid-up capital
Fiscal period
Registered charges
Revenue
Profit / loss
People & contacts
4 employee profiles on record · names withheld.
Names and titles are intentionally absent from this page. The source relation carries no consent record across the privacy regimes this directory spans, so it is never requested and never stored. Search engines see exactly what you see here.
Counts only. No names are stored here, and none are served.
FAQ
How many people work at Touchpoint Group?
The record holds 29 counted staff profiles at January 2026, inside the self-reported 11–50 band.
Where does Touchpoint Group have offices?
Four addresses on record across 4 countries. Primary: 1, Kenwyn St, Parnell, Auckland 1052.
Has Touchpoint Group raised funding?
One round. Latest 4 July 2015: grant, US$106,600, investor Callaghan Innovation.
What does Touchpoint Group list as its specialties?
11 tags on the brand's own list, among them marketing automation.
Which companies are listed alongside Touchpoint Group?
Three peer profiles on record: SureFire Search Marketing and SiteConnect.