Spending power
TheGrid Corporate Spending Power index would rate purchasing capacity from registry, scale and activity signals.
Spending power
Brand profile · Hospitality
TIM is a Hospitality brand in Port Melbourne, Victoria. Ownership is privately held; it publishes at hungryhungry.com. It holds one address on record, all in Australia. It self-reports a headcount band of 51–200. It is listed alongside six similar brands, mostly in Hospitality.
Early 2000's saw visionaries Shannon Hautot and Mark Calabro make preparations for an unprecedented shift in consumer needs and expectations within the hospitality industry.
While many business models were professional and seemingly operating ‘well’, profits were decreasing and the weight of overheads were growing. The same question always remained: “If only there was a way to reduce costs without compromising the quality of service or product.”
Feedback from operators was overwhelming;
- Recruiting the right people was becoming more challenging, expensive and time consuming than ever before. • The investment spent on training was often redundant due to high levels of attrition within the industry.
- “We make too many mistakes when we‘re busy.”
THE MODERN CUSTOMER
Customers today expect quick, efficient and faultless service, an inability to deliver this can result in instant criticism and consequence to your business. On the flip-side should you be able to fulfil expectation, your business can flourish. Shannon and Mark knew that innovative technology was the future, and here it is.
THE SOLUTION
Complete 360° front and back end technology, the likes of which hadn’t been seen and is yet to be rivalled.
TIM was developed with the vision of creating the best user-friendly and interactive self-service kiosk technology on the market. A world-class self-ordering solution, delivered through its team of client-focused industry experts and state-of-the-art tools.
TIM is your digital employee and your brands biggest advocate, designed to improve service, enhance reputation and loyalty, reduce overheads, drive customer engagement and ultimately accelerate growth for your business.
| Countries | 1 |
|---|---|
| Primary country | AU |
All codes: AU
TheGrid Corporate Spending Power index would rate purchasing capacity from registry, scale and activity signals.
Spending power
Hiring, headcount and registry-change signals, streamed to members.
Registry-filed capital and financial indicators, standardised by TheGrid.
One address on record, Australia only. Primary: 59 Fennell St, Port Melbourne, Victoria 3207.
1 profile lists TIM - Your Digital Employee as a peer — 72nd percentile in Hospitality. It lists seven peers of its own. Fedelta Point of Sale lists it back.