Spending power
TheGrid Corporate Spending Power index would rate purchasing capacity from registry, scale and activity signals.
Spending power
Key facts
Counted staff
5
self-reported 2–10 band
Founded
2024
2 years
Legal entities
None matched
Office countries
1
3 addresses
Funding rounds
None on record
Company type
Partnership
self-reported
Description
TCX Consult acknowledges the swift adoption of cutting-edge and emerging technologies, coupled with the broadening of digital access, as pivotal forces reshaping the contact centre sector. Leading this technological advancement are big data, cloud computing, and artificial intelligence (AI), each playing a crucial role in the realm of potential technology integration.
As a specialized Contact Centre & CX consultancy, TCX Consult dedicates itself to simplifying the complexities of implementing and managing rapidly evolving technologies. Our mission is to future-proof your operations with a comprehensive range of services designed specifically for the contact centre industry, encompassing CX diagnostics, consulting, and training. Based in Australia, our expertise in Customer Experience (CX), Contact Centre Services, and Digital Transformation establishes us as your essential partner in achieving customer service excellence. Our strategy focuses on fostering "Better Customer Interactions," providing contact centres and CX teams with state-of-the-art, effective solutions.
With a keen focus on customer experience enhancements, AI developments, and sectoral change, our team consists of experienced contact centre professionals, consultants, and sector leaders. We are committed to delivering practical, actionable solutions.
Through our CX Excellence Review tool, TCX Consult conducts thorough evaluations in areas such as systems analysis, workforce management, customer satisfaction, quality, and technology integration. Our objective is to maximize efficiency, resource utilization, and client satisfaction. This tool offers data-driven, actionable insights, enabling the creation of bespoke tools that aid in your digital transformation journey.
Our extensive service offering includes change management, analytics, quality assurance, workforce management, and leadership coaching, all designed to achieve lasting improvements in customer experience.
Locations
Country footprint
Show as table · Offices in 1 country
| Countries | 1 |
|---|---|
| Primary country | AU |
All codes: AU
Addresses
- AUSydney, New South Wales, Australia 2000Primary
- AUBrisbane, QLD 4000
- AUMelbourne , VIC 3000
Grid intelligence Members
Signals & hiring
Hiring, headcount and registry-change signals, streamed to members.
Latest signal
Hiring activity
Headcount trend
Financials
Registry-filed capital and financial indicators, standardised by TheGrid.
Paid-up capital
Fiscal period
Registered charges
Revenue
Profit / loss
People & contacts
3 employee profiles on record · names withheld.
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FAQ
How many people work at TCX Consult?
5 counted staff profiles at January 2026, inside the self-reported 2–10 band.
Where does TCX Consult have offices?
Three addresses on record, Australia only. Primary: Sydney, New South Wales, Australia 2000.
Has TCX Consult raised funding?
None linked to this brand.
Which companies are listed alongside TCX Consult?
9 profiles list TCX Consult as a peer — 94th percentile in Business Consulting. It lists ten peers of its own. Tenacity CX and Varria Personal Financial Advisers list it back.