Brand profile · Community Services

Support Genie

Support Genie works in Community Services, out of Bennett Springs, Western Australia. Publicly held, at supportgenie.com.au. It holds one address on record, all in Australia. It employs 5 people, on the record. It lists registered nurse and specialist support coordination among its specialties. The record links four similar brands, most of them in Services for the Elderly and Disabled.

Profile live Public Company Founded 2020 1 office country

Key facts

Counted staff
5
self-reported band not used
Founded
2020
6 years
Legal entities
None matched
Office countries
1
1 address
Funding rounds
None on record
Company type
Public Company
self-reported
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Description

Support Genie was founded in 2020 by Thi Nhu-Y Nguyen with the goal of providing high quality, personalised care to persons living with a disability. Support Genie is family-owned business where participants and their families are treated as part of ours.

Over the last 15 years, Thi Nhu-Y worked in health care as a registered nurse. While working as a practice nurse in general practice, she has seen firsthand the physical and mental health complications that come about when persons needing support and their families are not appropriately care for and supported while at home. Support Genie was founded to support these persons and to assist with the ongoing challenges that family members caring for loved one’s face daily. Support Genie aims to support the spectrum of persons living at home from children with special needs through to older persons living with the challenges of age.

The team at Support Genie stand by our moto: “Your home care wishes - Granted!”. Thi Nhu-Y and her team will help you fast track your application for NDIS funding. We will then prioritise and design individualised support services according to you and family’s needs, to achieve your life’s goals. Support Genie has two main goals:

  • Provision of high-quality individualised supports that assist participants maximise their NDIS funding to “live a normal life” actively in their chosen community
  • To support the family of our participants to ensure that they retain the energy to continue in their caring roles

Support Genie recruits and trains quality staff to ensure the designed supports are implemented seamlessly and effectively.

Our in-home support services include support coordination, personal care, nursing care, wellness support, skill development, community transportation, shopping, and meal preparations.

Please call Thi on 0480 255 250 and we will assist to have “Your home care wishes, Granted!”

Specialties

All 6 specialties
  • Specialist Support Coordination
  • Registered Nurse
  • In-home support with Activities of Daily Living
  • Recreational Support - Saturday Games Groups
  • Community Transport
  • Respite Support

Locations

Country footprint

Offices in 1 countryCountry footprint: 1 country, primary AU. Codes: AU.1 countryprimary AUAU
Show as table · Offices in 1 country
Offices in 1 country
Countries1
Primary countryAU

All codes: AU

Addresses

  • AU12 Dulwich St; Bennett Springs, Western Australia 6063Primary

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Spending power

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Spending power

Signals & hiring

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Financials

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People & contacts

4 employee profiles on record · names withheld.

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FAQ

How many people work at Support Genie?

5 counted staff profiles at January 2026. The brand's self-reported band sits above that count and is not published as a headcount.

Where does Support Genie have offices?

One address on record, Australia only. Primary: 12 Dulwich St, Bennett Springs, Western Australia 6063.

Has Support Genie raised funding?

None linked to this brand.

What does Support Genie list as its specialties?

Six tags on the brand's own list, among them registered nurse and specialist support coordination.

Which companies are listed alongside Support Genie?

3 profiles list Support Genie as a peer — 62nd percentile in Community Services. It lists four peers of its own. Brightwest Care and Lighthouse Health Group WA list it back.