Brand profile · Business Consulting

SMMPartners - Innovation & Efficiency

SMMPartners runs a Business Consulting operation from Adelaide. Privately held, at smmpartners.com. It holds three addresses on record, all in Australia. It self-reports a headcount band of 2–10. It lists design thinking, lean manufacturing and customer journey mapping among its specialties. The record links two similar brands, most of them in Business Consulting.

Profile live Privately Held Founded 2014 1 office country

Key facts

Founded
2014
12 years
Office countries
1
3 addresses
Company type
Privately Held
self-reported
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Description

SMMP was established in 2014 by Chris Schroeder and Steve McEwin. Whilst working as consultants within several large companies, they acquired an extensive array of business improvement tools, which they used to address chronic performance problems, and drive innovation within the businesses. When the opportunity presented itself to make these tools available to smaller businesses, they started SMMP.

There are two parts to every business – the processes that occur within the business, and the relationship the business has with its customers.

Many business improvement methodologies address the former – what happens within the business – with an ‘inside-out’ approach that seeks to make the business more functional and efficient. These methodologies focus on increasing quality (Six Sigma, ISO 9001) and reducing waste (Lean Thinking). By addressing internal inefficiencies, businesses can reduce stress, measure the key inputs that truly drive performance, and become more predictable. SMMP have delivered many projects that have made workplaces significantly more efficient and profitable.

Innovation is a catchword that is used by the media, but poorly understood. Innovation is not a ‘dark art’ that happens in isolation; innovation is a process that aims to better address your customer’s needs. Design Thinking is a robust framework for innovating and developing your business, services and products, all from your customer’s perspective. SMMP has a number of tools that assist Managers in building their business from the ‘outside-in’, meaning from the customer’s perspective. This has a simple effect – your customer base will grow as needs are better met, and revenue will increase.

SMMP have worked with businesses spanning aged care and not for profit to bulk handling and heavy transport. By bringing together subject matter experts from your organisation, and SMMP’s proven methodologies that encourage thinking differently, you can achieve your strategic objectives.

Specialties

All 8 specialties
  • Business Process Management
  • Lean Manufacturing
  • Six Sigma
  • Project Management
  • Training - Employee Development
  • Customer Journey Mapping
  • Customer Centric Design
  • Design Thinking

Related specialties

Locations

Country footprint

Offices in 1 countryCountry footprint: 1 country, primary AU. Codes: AU.1 countryprimary AUAU
Show as table · Offices in 1 country
Offices in 1 country
Countries1
Primary countryAU

All codes: AU

Addresses

  • AUIn; AdelaidePrimary
  • AUIn; Melbourne
  • AUIn; Sydney

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Spending power

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Signals & hiring

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Financials

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FAQ

Where does SMMPartners - Innovation & Efficiency have offices?

Three addresses on record, Australia only. Primary: In, Adelaide.

What does SMMPartners - Innovation & Efficiency list as its specialties?

Eight tags on the brand's own list, among them design thinking, lean manufacturing and customer journey mapping.

Which companies are listed alongside SMMPartners - Innovation & Efficiency?

Two peer profiles on record: IC Safety Solutions and Rasraj Associates Pty Ltd.

What is SMMPartners - Innovation & Efficiency's website?