Brand profile · IT Services & Consulting

Service Dynamics

Auckland-based Service Dynamics operates in IT Services & Consulting. Privately held, at servicedynamics.co.nz. It holds four addresses on record, all in New Zealand. It employs 31 people, on the record. It lists help desk, itil and services among its specialties. It is listed alongside three similar brands, mostly in Software Development.

Profile live Privately Held Founded 2013 1 office country

Key facts

Counted staff
31
self-reported 11–50 band
Founded
2013
13 years
Legal entities
None matched
Office countries
1
4 addresses
Funding rounds
None on record
Company type
Privately Held
self-reported
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Description

Our purpose is to help our clients deliver superior digital services, business value and outcomes, improved business productivity and great user experiences.

Service Dynamics is your multi-platform, multi-service-capable Enterprise Service Management specialist. We are proudly partnered with market-leading platforms: ServiceNow, Atlassian, Ivanti and HaloITSM.

We believe our people, capabilities and solutions transform IT service delivery and support processes, improve business process efficiency, reduce operating costs, and drive positive customer experiences.

We design, configure, implement and manage ITSM and Enterprise Service Management solutions for organisations of all sizes across all industry sectors.

We provide ongoing customer care, technical support, training, project and managed support services.

Our services and solutions portfolio includes ITSM and Enterprise Service Management (ESM), Discovery and IT Asset Management (ITAM), and line-of-business solutions such as Facilities Management, Field Services Management, Customer Service Management & HR Service Management.

Our New Zealand-based ClientCare Team operates in the GMT+12 time zone allowing us to offer ServiceNow, Atlassian, Ivanti, Cherwell and HaloITSM customers wherever they are in the world with 24/7 remote technical support services, remote platform administration and configuration services.

Our values are very important to us and give clients and prospective clients insight into what to expect from us, what drives our behaviours and if we are a good fit as a partner to be of service to your organisation:

~Be Engaged ~Enable the Customer ~Remove complexity ~Be forward-thinking ~Respectful ~Proven expertise ~Be authentic ~No surprises

Our business is proudly 100% Kiwi-owned and operated.

Experienced people, leading platforms, expert capabilities, and outcomes-driven!

Specialties

All 20 specialties
  • Jira Service Management
  • ServiceNow
  • Atlassian
  • HaloPSA
  • IT Service Management
  • Enterprise Service Management
  • Cherwell
  • HaloITSM
  • IT Asset Management
  • Business Process Automation
  • Workflow Automation
  • Ivanti
  • ITSM
  • Service Management
  • ITIL
  • ITAM
  • Service Desk
  • Help Desk
  • Digital Transformation
  • Services

Locations

Country footprint

Offices in 1 countryCountry footprint: 1 country, primary NZ. Codes: NZ.1 countryprimary NZNZ
Show as table · Offices in 1 country
Offices in 1 country
Countries1
Primary countryNZ

All codes: NZ

Addresses

  • NZ@ GridAKL Innovation Centre; 101 Pakenham Street West, Wynyard Quarter; Auckland, 1010Primary
  • NZ@ UrbanHub; Level 2, 318 Lambton Quay; Wellington
  • NZ@ Saltworks; 4 Ash Street,; Christchurch
  • NZ@ Petridish; 8 Stafford Street; Dunedin

Grid intelligence Members

Spending power

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Spending power

Signals & hiring

Hiring, headcount and registry-change signals, streamed to members.

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Hiring activity
Headcount trend

Financials

Registry-filed capital and financial indicators, standardised by TheGrid.

Paid-up capital
Fiscal period
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People & contacts

4 employee profiles on record · names withheld.

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FAQ

How many people work at Service Dynamics?

31 counted staff profiles at January 2026, inside the self-reported 11–50 band.

Where does Service Dynamics have offices?

Four addresses on record, New Zealand only. Primary: @ GridAKL Innovation Centre, 101 Pakenham Street West, Wynyard Quarter, Auckland 1010.

Has Service Dynamics raised funding?

None linked to this brand.

What does Service Dynamics list as its specialties?

20 tags on the brand's own list, among them help desk, itil and services.

Which companies are listed alongside Service Dynamics?

6 profiles list Service Dynamics as a peer — 83rd percentile in IT Services & Consulting. It lists ten peers of its own. Netframe - By NeonDynamics lists it back.

What is Service Dynamics's website?