Brand profile · Retail

Pulse Mystery Shoppers

Melbourne-based Pulse Mystery Shoppers operates in Retail. It is privately held, and its site is pulsemysteryshoppers.com. It holds one address on record, all in Australia. Headcount on record is 1. Its work is tagged customer service, ecommerce and mystery shopping. It is listed alongside two similar brands, mostly in Advertising Services.

Profile live Privately Held Founded 2020 1 office country

Key facts

Counted staff
1
self-reported band not used
Founded
2020
6 years
Legal entities
None matched
Office countries
1
1 address
Funding rounds
None on record
Company type
Privately Held
self-reported
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Description

It can cost up to 7 times more to acquire a new customer than it does to convert an existing customer. What would a 1% increase in conversions mean to your bottom line?

Pulse is a mystery shopping service for eCommerce stores. Engage a shopper to navigate through your store from the homepage to checkout, looking for ways to improve your customers' buying journey. A shopper is matched to your industry/customer persona who will video record a mystery shop and will provide a report of areas for improvement.

By experiencing your customers' buying journey through our mystery shopping processes, we let you know what areas need to be a focus in your store to improve conversions. Your store gets assessed through 5 main areas of focus, trust, brand, navigation, functionality and fulfilment, A great experience leads to sales which in turn builds a raving fan base.

Your Pulse Scorecard will become a key metric to how you measure your online operational standards.

Book a Mystery Shop today to see where you can give your customers a better purchase journey.

Specialties

All 9 specialties
  • eCommerce
  • Online Store Usability
  • Conversions
  • Checkout
  • Add to Cart
  • Mystery Shopping
  • Online Mystery Shopping
  • eCommerce Mystery Shopping
  • Customer Service

Related specialties

Locations

Country footprint

Offices in 1 countryCountry footprint: 1 country, primary AU. Codes: AU.1 countryprimary AUAU
Show as table · Offices in 1 country
Offices in 1 country
Countries1
Primary countryAU

All codes: AU

Addresses

  • AUMelbournePrimary

Grid intelligence Members

Spending power

TheGrid Corporate Spending Power index would rate purchasing capacity from registry, scale and activity signals.

Spending power

Signals & hiring

Hiring, headcount and registry-change signals, streamed to members.

Latest signal
Hiring activity
Headcount trend

Financials

Registry-filed capital and financial indicators, standardised by TheGrid.

Paid-up capital
Fiscal period
Registered charges
Revenue
Profit / loss

People & contacts

1 employee profiles on record · names withheld.

Names and titles are intentionally absent from this page. The source relation carries no consent record across the privacy regimes this directory spans, so it is never requested and never stored. Search engines see exactly what you see here.

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FAQ

How many people work at Pulse Mystery Shoppers?

1 counted staff profiles at January 2026. The brand's self-reported band sits above that count and is not published as a headcount.

Where does Pulse Mystery Shoppers have offices?

One address on record, Australia only. Primary: Melbourne.

Has Pulse Mystery Shoppers raised funding?

None linked to this brand.

What does Pulse Mystery Shoppers list as its specialties?

Nine tags on the brand's own list, among them customer service, ecommerce and mystery shopping.

Which companies are listed alongside Pulse Mystery Shoppers?

1 profile lists Pulse Mystery Shoppers as a peer — 80th percentile in Retail. It lists three peers of its own. StewArt Media lists it back.

What is Pulse Mystery Shoppers's website?