Brand profile · Individual and Family Services

PACIFICO ASSISTANCE CORP. (formerly IBERO Asistencia)

Pacifico Assistance Corp. runs an Individual and Family Services operation from Makati, Metro Manila. The record marks it privately held. It holds one address on record, all in the Philippines. It employs 19 people, on the record. It lists roadside assistance and contact center among its specialties. The record links three similar brands, most of them in Insurance.

Profile live Privately Held Founded 2022 1 office country

Key facts

Counted staff
19
self-reported 11–50 band
Founded
2022
4 years
Legal entities
None matched
Office countries
1
1 address
Funding rounds
None on record
Company type
Privately Held
self-reported
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Description

Pacifico Assistance is the pioneer in roadside assistance in the Philippines and is the chosen provider of most major non-life insurance and automotive companies. The Company’s superior quality and service reliability have been successfully tested in both normal and challenging times, such as natural calamities and disasters. The Company’s reputation remains undisputed when it comes to roadside assistance service.

The Company’s mission is to always be accessible and readily available 24/7 to promptly respond to the emergencies of our customers and satisfy the needs of our clients by providing them with a complete range of high-quality products/services through timely, appropriate and excellent service assistance that are compliant with legal and statutory requirements.

Pacifico Assistance operates a 24-hour Call Center, which is equipped with a fully integrated computer, telephony, mapping, database and management systems. The Call Center is manned by professional Assistance Coordinators who have undergone rigid training for months on technical skills, telephone courtesy and customer service, following ISO Certified training standards. It has established an expansive network of service providers of tow trucks, major hospitals and clinics, doctors, air and ground ambulances, including hotels, covering almost the entire Philippines.

Pacifico Assistance renders service to most of the biggest insurance companies in the Philippines, car manufacturers and distributors, among others.

Our main businesses in the Philippine market are:

1) Roadside Assistance 2) Travel Assistance 3) Home Assistance 4) Call Centre Services / Claims Management 5) Mediphone

Specialties

All 7 specialties
  • Emergency Assistance
  • Roadside Assistance
  • Travel Assistance
  • Home Assistance
  • Mediphone
  • Contact Center
  • OFW Assistance Services

Locations

Country footprint

Offices in 1 countryCountry footprint: 1 country, primary PH. Codes: PH.1 countryprimary PHPH
Show as table · Offices in 1 country
Offices in 1 country
Countries1
Primary countryPH

All codes: PH

Addresses

  • PH4th Floor; Ace Building, 101-102 Rada Corner Dela Rosa Streets; Makati, Metro Manila 1200Primary

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Spending power

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Spending power

Signals & hiring

Hiring, headcount and registry-change signals, streamed to members.

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Hiring activity
Headcount trend

Financials

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Paid-up capital
Fiscal period
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Profit / loss

People & contacts

4 employee profiles on record · names withheld.

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FAQ

How many people work at PACIFICO ASSISTANCE CORP. (formerly IBERO Asistencia)?

19 counted staff profiles at January 2026, inside the self-reported 11–50 band.

Where does PACIFICO ASSISTANCE CORP. (formerly IBERO Asistencia) have offices?

One address on record, Philippines only. Primary: 4th Floor, Ace Building, 101-102 Rada Corner Dela Rosa Streets, Makati, Metro Manila 1200.

Has PACIFICO ASSISTANCE CORP. (formerly IBERO Asistencia) raised funding?

None linked to this brand.

What does PACIFICO ASSISTANCE CORP. (formerly IBERO Asistencia) list as its specialties?

Seven tags on the brand's own list, among them roadside assistance and contact center.

Which companies are listed alongside PACIFICO ASSISTANCE CORP. (formerly IBERO Asistencia)?

3 profiles list PACIFICO ASSISTANCE CORP. (formerly IBERO Asistencia) as a peer — 96th percentile in Individual and Family Services. It lists ten peers of its own. M Pioneer Insurance and 1CISP list it back.