Spending power
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Spending power
Key facts
Counted staff
2
self-reported band not used
Founded
2005
21 years
Legal entities
None matched
Office countries
2
3 addresses
Funding rounds
None on record
Company type
Privately Held
self-reported
Description
Welcome to My CX - Elevating Customer Experiences!
At My CX, we are more than a customer experience firm – we're your partner in bridging the gap between exceptional service promises and their real-world delivery. Our research-based approach allows us to craft programs that bring accountability, action, and performance improvements to the forefront.
Who We Are:
Diverse industries, one goal. From retail and hospitality to financial institutions and government departments, we collaborate with a wide spectrum of sectors. Our mission is to unravel the intricacies of customer experience and pave the way for enhanced satisfaction.
Our Expertise:
Discover the unfiltered thoughts of your customers. Our comprehensive solutions are designed to unearth valuable insights into your company's perception. Whether you're seeking clarity or aiming for improvements, My CX has you covered.
Join us in creating impactful change for your businesses. We invite you to contribute meaningfully to our cause. Our evaluators play a pivotal role in pinpointing areas of growth and development.
Mystery shopping isn't just a term – it's a transformative tool. Through our meticulous evaluations, we shed light on performance gaps, operational inefficiencies, and uncharted potential. With this knowledge, your business is poised to rise above competition.
From banks to restaurants, our mystery shoppers infiltrate various business landscapes. Our detailed reports provide you with an unmatched perspective on customer perception. Armed with this information, we help you identify growth areas and devise strategies to enhance your sales and services.
Your Success, Our Priority:
Collaborating for enriched customer experiences, aligned with operational compliance and brand integrity.
Join us in creating impactful change for your businesses. Aspiring Mystery Shoppers, we invite you to contribute meaningfully to our cause. Our evaluators play a pivotal role in pinpointing areas of growth and development
Specialties
All 27 specialties
- Mystery Shopping Expertise
- Customer Experience Enhancement
- Revenue Optimizatin Strategies
- Business Performance Solutions
- Revenue Optimization Strategies
- Customer Service Improvement
- Profit Protections Strategies
- Bottom Line Enhancement
- Business Growth Catalyst
- Retail Excellence Solutions
- Operational Efficiency Enhancement
- Retail Insights for Success
- Experience-driven Strategies
- Customer Satisfaction Excellence
- Retail Operations Improvement
- Revenue Growth Partnerships
- Business Profit Safeguarding
- CX Transformation Strategies
- Customer-centric Performance
- Retail Insights & Strategy
- Mystery Shopping Insights
- Profitable Customer Engagement
- Business Success Enabler
- Retail Performance Analytics
- Customer-centric Optimization
- Business Strategy Innovator
- ROI-focused CX Solutions
Locations
2
Countries with an office address3 addresses on record
AustraliaNew Zealand
Country footprint
Show as table · Offices in 2 countries
| Countries | 2 |
|---|
All codes: AU NZ
Addresses
- AUPacific Hwy; Suite 1345; North Sydney, New South Wales
- NZKhyber Pass Road; Level 5, 210; Auckland, AUK
- AU83B Hartnett Drive; Seaford, VIC, 3198; Melbourne, Victoria 3198Primary
Grid intelligence Members
Signals & hiring
Hiring, headcount and registry-change signals, streamed to members.
Latest signal
Hiring activity
Headcount trend
Financials
Registry-filed capital and financial indicators, standardised by TheGrid.
Paid-up capital
Fiscal period
Registered charges
Revenue
Profit / loss
People & contacts
2 employee profiles on record · names withheld.
Names and titles are intentionally absent from this page. The source relation carries no consent record across the privacy regimes this directory spans, so it is never requested and never stored. Search engines see exactly what you see here.
Names are withheld until a consented source exists.
FAQ
How many people work at My CX?
2 counted staff profiles at January 2026. The brand's self-reported band sits above that count and is not published as a headcount.
Where does My CX have offices?
Three addresses on record across 2 countries. Primary: 83B Hartnett Drive, Seaford, VIC, 3198, Melbourne, Victoria 3198.
Has My CX raised funding?
None linked to this brand.
What does My CX list as its specialties?
27 tags on the brand's own list, among them Mystery Shopping Expertise, Customer Experience Enhancement and Revenue Optimizatin Strategies.
Which companies are listed alongside My CX?
1 profile lists My CX as a peer — 49th percentile in Market Research. It lists six peers of its own. Pyxis Polling and Insights lists it back.