Brand profile · IT Services & Consulting

Ideal CX

Sydney, NSW-based Ideal CX operates in IT Services & Consulting. It is privately held, and its site is idealcx.com.au. It holds one address on record, all in Australia. Headcount on record is 1. Its work is tagged advisory services, customer insights and customer experience. It is listed alongside ten similar brands, mostly in IT Services & Consulting.

LinkedIn

Profile live Privately Held Founded 2014 1 office country
Counted staff
1
self-reported band not used
Founded
2014
12 years
Legal entities
None matched
Office countries
1
1 address
Funding rounds
None on record
Company type
Privately Held
self-reported
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Description

Ideal CX works with clients who want to improve their customer retention and referrals.

We develop solutions to lift customer satisfaction and net promoter scores, and to provide clients actionable insights for continuous improvement.

Ideal CX specializes in:

1. CX Advisory Services - Expert-led service helps organisations with their CX Transformation through CX maturity assessments, customer journey mapping and CX transformation roadmaps.

2. CX Insights & Analytics - Design and implement your optimal customer insights program (VoC) on best in class CXM platforms 3. Service & Implementation partners - Part of the Alida and Qualtrics partner ecosystems.

Specialties

All 14 specialties
  • Customer Experience
  • Advisory Services
  • Customer Insights
  • CX Analytics
  • Qualtrics
  • Voice of Customer
  • Journey Mapping
  • CX transformation
  • cx
  • CX Insights
  • Project management
  • NPS
  • CSAT
  • Alida

Related specialties

Locations

Australiaprimary

Country footprint

Offices in 1 countryCountry footprint: 1 country, primary AU. Codes: AU.1 countryprimary AUAU
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Countries1
Primary countryAU

All codes: AU

Addresses

  • AUSydney, NSW 2000Primary

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Spending power

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Signals & hiring

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Financials

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People & contacts

1 employee profiles on record · names withheld.

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FAQ

How many people work at Ideal CX?

1 counted staff profiles at January 2026. The brand's self-reported band sits above that count and is not published as a headcount.

Where does Ideal CX have offices?

One address on record, Australia only. Primary: Sydney, NSW 2000.

Has Ideal CX raised funding?

None linked to this brand.

What does Ideal CX list as its specialties?

14 tags on the brand's own list, among them advisory services, customer insights and customer experience.

Which companies are listed alongside Ideal CX?

3 profiles list Ideal CX as a peer — 71st percentile in IT Services & Consulting. It lists ten peers of its own. Proto CX and Humans of CX list it back.