Spending power
TheGrid Corporate Spending Power index would rate purchasing capacity from registry, scale and activity signals.
Spending power
Key facts
Counted staff
4
self-reported band not used
Founded
2020
6 years
Legal entities
None matched
Office countries
1
1 address
Funding rounds
None on record
Company type
Privately Held
self-reported
Description
Elevate ROI across the Customer Lifecycle -
Increase Acquisition | Enhance Engagement | Reduce Attrition
The HumanableCX Customer Engagement SaaS Platform brings a human touch to digital transactions, enabling customised 360 interaction throughout the customer lifecycle - from Acquisition, through to Engagement and Retention. Our enterprise cloud-based CX SaaS platform, delivers hyper-personalized conversational interfaces, and automates workflows across the customer lifecycle.
Our patented (Australia + US) technology automates digital interactions across each touch point, empowering customers to chart their own journey at every moment that matters, and to seamlessly complete applications and transactions. WIth the advent of Digital First in banking, and digital/neo-banks, robo-advice, wealthtech and insuretech, our platform enables customers to experience frictionless sign up, on-boarding and renewal journeys.
Our financial services clients leverage real-time data to provide targeted and seamless interactions - automated, and at scale. Our solutions deliver measurable ROI and demonstrably increase sales, whilst reducing customer churn, customer acquisition costs and call centre traffic.
Our customer journey workflows include customer acquisition, new customer on-boarding, renewal, claims management, video statements and cross/upsell. Our full suite of analytics captures the engagement and CTA metrics.
Our clients include Fortune 500 global multinationals and ASX listed companies such as AMEX (End of Year Wrap), AIA, Woolworths Insurance, Woolworths Rewards (Wrap), Westpac, AMP Bank, ING, Vanguard, nib Health Insurance and Acenda.
Specialties
All 10 specialties
- Financial Services
- CX
- Customer Engagement
- Interactive Personalised Video Technology
- Data-driven Customer journeys
- Acquisition
- Onboarding
- Retention
- Loyalty
- Agentic AI
Related specialties
Locations
Country footprint
Show as table · Offices in 1 country
| Countries | 1 |
|---|---|
| Primary country | AU |
All codes: AU
Addresses
- AULevel 40, Tower 3; Barrangaroo; Sydney, New South Wales 2000Primary
Grid intelligence Members
Signals & hiring
Hiring, headcount and registry-change signals, streamed to members.
Latest signal
Hiring activity
Headcount trend
Financials
Registry-filed capital and financial indicators, standardised by TheGrid.
Paid-up capital
Fiscal period
Registered charges
Revenue
Profit / loss
People & contacts
4 employee profiles on record · names withheld.
Names and titles are intentionally absent from this page. The source relation carries no consent record across the privacy regimes this directory spans, so it is never requested and never stored. Search engines see exactly what you see here.
Counts only. No names are stored here, and none are served.
FAQ
How many people work at HumanableCX?
The record holds 4 counted staff profiles at January 2026. Its self-reported band sits above that count and is not published as a headcount.
Where does HumanableCX have offices?
One address on record, Australia only. Primary: Level 40, Tower 3, Barrangaroo, Sydney, New South Wales 2000.
Has HumanableCX raised funding?
None linked to this brand.
What does HumanableCX list as its specialties?
Ten tags on the brand's own list, among them loyalty, customer engagement and agentic ai.
Which companies are listed alongside HumanableCX?
8 profiles list HumanableCX as a peer. It lists ten peers of its own. Smart Video Australia and Revealr.ai - Digital Twin Technology – Online and Ai Ready Content list it back.