Brand profile · Outsourcing and Offshoring Consulting

EPX: EPERFORMAX CONTACT CENTERS

Epx: Eperformax Contact Centers works in Outsourcing and Offshoring Consulting, out of Pasay City, Metro Manila. It is privately held, and its site is eperformax.com. It holds four addresses on record, all in the Philippines. Headcount on record is 4,596. Its work is tagged customer support. It is listed alongside one similar brand, in Outsourcing and Offshoring Consulting.

eperformax.com LinkedIn

Profile live Privately Held Founded 2002 1 office country
Counted staff
4,596
self-reported band not used
Founded
2002
24 years
Legal entities
None matched
Office countries
1
4 addresses
Funding rounds
None on record
Company type
Privately Held
self-reported
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Description

ePerformax is a high-performing contact center & BPO that provides world-class, omnichannel service and support to a select group of Fortune 1000 companies and their customers.

As one of the first contact centers in the Philippines in 2002, ePerformax has strategically expanded our client base and now proudly employees over 6,500 team members at three operating locations and one provincial recruiting and training center.

The extensive and comprehensive training conducted ePerformax produces empowered, consultative, and skilled customer service agents to handle complex interactions, while providing an effortless customer experience via phone, email, chat, social media, and instant messaging.

ePerformax's dedication to performance and building strategic partnerships with our clients is based on shared values, including:

  • Performance versus price-only orientation
  • Customer focused
  • Sharing of best-practices
  • Continuous learning and innovation
  • Commitment to training and employee development
  • Brand enhancement

These strategic partnerships focus on translating each client's business objectives into measurable KPMs for continuous improvement and an effortless experience, driving both brand loyalty and lifetime value, and providing voice of the customer insights to enhance the customer experience.

Programs and Services include:

Show all 14 entries
  • Customer Service and Account Support
  • Escalations
  • Billing and Payment Support
  • Technical Support
  • Product/Service Support
  • Website Navigation Support
  • Inbound Sales and Order Entry
  • Travel Reservations
  • Outbound/Inbound BTB Programs
  • Quality Monitoring Programs
  • Web and Data Mining
  • Social Media Support
  • Fraud Prevention/Account Integrity
  • Content Moderation

ePerformax is experienced in the areas of wireless/telecommunications, financial/card services, digital payment systems, e-commerce/retail, travel/reservations, and healthcare.

Specialties

All 3 specialties
  • Off-shore Contact Center Outsourcing Services
  • BPO Outsourcing Services
  • Customer Support

Locations

Philippinesprimary

Country footprint

Offices in 1 countryCountry footprint: 1 country, primary PH. Codes: PH.1 countryprimary PHPH
Show as table
Countries1
Primary countryPH

All codes: PH

Addresses

  • PHScape Building - Central Business Park 1; Macapagal Ave. cor. Pearl Dr.; Pasay City, Metro Manila 1302Primary
  • PHJY Square - IT Center 1 3rd Floor; Salinas Drive, Lahug; Cebu City, Cebu 6000
  • PHPueblo De Panay TechnoPark; Roxas City, Capiz 5800
  • PHLeyte Normal University; Tacloban City, Leyte 6500

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Spending power

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Signals & hiring

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Financials

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People & contacts

4 employee profiles on record · names withheld.

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FAQ

How many people work at EPX: EPERFORMAX CONTACT CENTERS?

4,596 counted staff profiles at January 2026. The brand's self-reported band sits above that count and is not published as a headcount.

Where does EPX: EPERFORMAX CONTACT CENTERS have offices?

Four addresses on record, Philippines only. Primary: Scape Building - Central Business Park 1, Macapagal Ave. cor. Pearl Dr., Pasay City, Metro Manila 1302.

Has EPX: EPERFORMAX CONTACT CENTERS raised funding?

None linked to this brand.

What does EPX: EPERFORMAX CONTACT CENTERS list as its specialties?

Three tags on the brand's own list, among them customer support.

Which companies are listed alongside EPX: EPERFORMAX CONTACT CENTERS?

19 profiles list EPX: EPERFORMAX CONTACT CENTERS as a peer — 96th percentile in Outsourcing and Offshoring Consulting. It lists ten peers of its own.

What is EPX: EPERFORMAX CONTACT CENTERS's website?

eperformax.com