Brand profile · Services for the Elderly and Disabled

Empress Support Services (NDIS Registered Provider)

Empress Support Services runs a Services for the Elderly and Disabled operation from Melbourne, VIC. It is privately held, and its site is empress.org.au. It holds one address on record, all in Australia. Headcount on record is 2. Its work is tagged short term accommodation and supported independent living (sil). The record links six similar brands, most of them in Community Services.

Profile live Privately Held 1 office country

Key facts

Counted staff
2
self-reported band not used
Office countries
1
1 address
Company type
Privately Held
self-reported
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Description

At Empress, we partner with organisations that work with both the NDIS and the Justice system in Victoria. We have several SIL programs that support complex and justice related cases around Melbourne (West & North-West).

We also have specialised high intensity support that are supported by a GP, and registered nursing. We have our platform that gives daily updates about medications and client care and supports.

We provide support to participants with forensic disability, behaviours of concern, AOD history and significant psychosocial needs. Our work focuses on stabilisation, safety, and building support models that hold under pressure — clinically, operationally and financially.

What we do

  • Complex Support Programs (Justice & Forensic Disability): risk planning, safety frameworks, structured routines, evidence-based practice.
  • Supported Independent Living (SIL): high-risk 24/7 models, sleepover & active nights, high-intensity supports.
  • SDA Partnerships (Robust/HPS): aligning housing + support for participants with complex behaviours.
  • Corrections, Hospital & Crisis Transitions: rapid response onboarding and stabilisation with DJCS, hospitals and SSCs.
  • High-Intensity Community Access: structured participation with clear behaviour and risk controls.

How we work

  • Evidence-driven: Behaviour of Concern (BoC) tracking each shift informs decisions.
  • Partnership mindset: SSCs, planners, justice teams, guardians, BSPs, SDA providers.
  • Clear communication: upfront about risks, ratios and funding.
  • Rapid mobilisation: fast but safe implementation.
  • Zero guesswork: structured routines, risk plans and escalation pathways.

📧 admin@empress.org.au 🌐 www.empress.org.au

Specialties

All 9 specialties
  • Disability Support Work
  • Complex Support Programs
  • Comprehensive Care & Clinical Support
  • Positive Behaviour Support (PBS)
  • Supported Independent Living (SIL)
  • Assistance with Social and Community Participation
  • Specialised Disability Accommodation (SDA)
  • Medium Term Accommodation
  • Short Term Accommodation

Locations

Country footprint

Offices in 1 countryCountry footprint: 1 country, primary AU. Codes: AU.1 countryprimary AUAU
Show as table · Offices in 1 country
Offices in 1 country
Countries1
Primary countryAU

All codes: AU

Addresses

  • AUMelbourne, VIC 3000Primary

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Signals & hiring

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Financials

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People & contacts

2 employee profiles on record · names withheld.

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FAQ

How many people work at Empress Support Services (NDIS Registered Provider)?

2 counted staff profiles at January 2026. The brand's self-reported band sits above that count and is not published as a headcount.

Where does Empress Support Services (NDIS Registered Provider) have offices?

One address on record, Australia only. Primary: Melbourne, VIC 3000.

Has Empress Support Services (NDIS Registered Provider) raised funding?

None linked to this brand.

What does Empress Support Services (NDIS Registered Provider) list as its specialties?

Nine tags on the brand's own list, among them short term accommodation and supported independent living (sil).

Which companies are listed alongside Empress Support Services (NDIS Registered Provider)?

Six peer profiles on record: Wellways Australia and Focus Individualised Support Services.

What is Empress Support Services (NDIS Registered Provider)'s website?