Spending power
TheGrid Corporate Spending Power index would rate purchasing capacity from registry, scale and activity signals.
Spending power
Key facts
Counted staff
51
self-reported 11–50 band
Founded
2014
12 years
Legal entities
1
ABR
Office countries
2
6 addresses
Funding rounds
None on record
Company type
Privately Held
self-reported
Legal entity
1 brand → 1 confirmed entity
CUSTOMER SCIENCE PTY LTD
ABN16600741197
Legal entities
Show as table · Customer Science: 1 registry entity
| CUSTOMER SCIENCE PTY LTD | ABN 16600741197 |
|---|---|
| Confirmed matches | 0 of 1 |
A candidate is a name match on the registry, not a confirmed identity, and two candidates are ambiguity rather than a corporate structure.
Description
Customer Science is an Australian Customer Experience (CX), Contact Centre, Service and Digital Transformation Company. We bring your customer and digital vision to life. We help you deliver services that are globally competitive.
Proudly incorporating these specialist brands - Customer Science, Doll Martin Associates, UCA, Rapid Response Care, Value Management and Friendly Persuasion.
We are an independent consulting firm, specialising in customer experience and digital transformation. Our people are practitioners and business leaders, not theorists. This means our solutions are innovative, practical and relevant.
Our services are award winning. We achieve these results through empathy, data-driven decisions and industry expertise.
We use customer centred service design to create better customer experiences that lead to customer satisfaction, customer retention, recommendations and repurchases.
Our service focuses on your business objectives and brand to materially impact the organisations vision and targets.
Rapid return on your investment in our services. We deliver more capacity, lower cost to serve, lower cost for the customer and/or revenue growth. With templates, tools and coaching we provide the necessary toolkit to handover sustained customer experience improvements.
The benefits are greater experience for your team and customers that result in improved customer satisfaction, financial benefits and realised business objectives that are tangible & sustainable.
We provide consulting, transformation, training, service design and service technology services in all Australian States and New Zealand.
Specialties
All 9 specialties
- Contact Centre
- CXIaaS
- Customer Service Transformation
- Service Digitisation
- Customer Service Professional Services
- Customer Experience Transformation
- Project Management
- Program Management
- Robotics Process Automation
Related specialties
Locations
2
Countries with an office address6 addresses on record
AustraliaNew Zealand
Country footprint
Show as table · Offices in 2 countries
| Countries | 2 |
|---|
All codes: AU NZ
Addresses
- AU71 Eagle St; Brisbane City, Queensland 4000
- AU121 King William St; Adelaide, South Australia 5000
- AU40 City Rd; Level 6; Southbank, Victoria 3006
- AU152 St Georges Ter; Perth, Western Australia 6000
- NZ7 Queen Street; Auckland, AUK 1010
- AU283 George St; Suite 1, Level 8; Sydney, New South Wales 2000Primary
Grid intelligence Members
Signals & hiring
Hiring, headcount and registry-change signals, streamed to members.
Latest signal
Hiring activity
Headcount trend
Financials
Registry-filed capital and financial indicators, standardised by TheGrid.
Paid-up capital
Fiscal period
Registered charges
Revenue
Profit / loss
People & contacts
4 employee profiles on record · names withheld.
Names and titles are intentionally absent from this page. The source relation carries no consent record across the privacy regimes this directory spans, so it is never requested and never stored. Search engines see exactly what you see here.
Names are withheld until a consented source exists.
FAQ
Which legal entity operates under Customer Science?
One New South Wales entity on the ABR: CUSTOMER SCIENCE PTY LTD (ABN 16 600 741 197), high confidence.
How many people work at Customer Science?
51 counted staff profiles at January 2026, above the self-reported 11–50 band.
Where does Customer Science have offices?
Six addresses on record across 2 countries. Primary: 283 George St, Suite 1, Level 8, Sydney, New South Wales 2000.
Has Customer Science raised funding?
None linked to this brand.
What does Customer Science list as its specialties?
Nine tags on the brand's own list, among them project management, program management and contact centre.
Which companies are listed alongside Customer Science?
12 profiles list Customer Science as a peer — 97th percentile in Consumer Services. It lists ten peers of its own. Doll Martin Associates lists it back.