Spending power
TheGrid Corporate Spending Power index would rate purchasing capacity from registry, scale and activity signals.
Spending power
Key facts
Counted staff
636
self-reported band not used
Founded
2008
18 years
Legal entities
None matched
Office countries
1
1 address
Funding rounds
None on record
Company type
Privately Held
self-reported
Description
Customer Frontline Solutions is the preferred provider of outsource tellering, frontline customer services and customer solutions.
Founded in January 2008, Customer Frontline Solutions is a subsidiary of Meralco and Bayad Center. Previously catering to just their parent companies, CFS is now expanding its client base and serving other companies as well, given their successful track record providing tellering services to their parent companies.
CFS now positioned itself as the total customer solutions provider helping companies focus on their core business. From 200 frontliners, CFS now has over 1, 600 employees deployed in clients' sites all over the Philippines.
New business lines was introduced namely, Contact Center, Document Management Solutions and Warehousing, Frontline Customer Outsourcing Solutions and other customer outsourcing solutions.
Specialties
All 8 specialties
- Frontline Customer Outsourcing
- People & Process Outsourcing
- Contact Center Solutions
- Document Management
- Digital Solutions
- Full Store Management
- Property Management
- Field & Logistics Support
Related specialties
Locations
Country footprint
Show as table · Offices in 1 country
| Countries | 1 |
|---|---|
| Primary country | PH |
All codes: PH
Addresses
- PHMERALCO Complex; Pasig, Metro Manila 0300Primary
Grid intelligence Members
Signals & hiring
Hiring, headcount and registry-change signals, streamed to members.
Latest signal
Hiring activity
Headcount trend
Financials
Registry-filed capital and financial indicators, standardised by TheGrid.
Paid-up capital
Fiscal period
Registered charges
Revenue
Profit / loss
People & contacts
4 employee profiles on record · names withheld.
Names and titles are intentionally absent from this page. The source relation carries no consent record across the privacy regimes this directory spans, so it is never requested and never stored. Search engines see exactly what you see here.
Counts only. No names are stored here, and none are served.
FAQ
How many people work at Customer Frontline Solutions?
The record holds 636 counted staff profiles at January 2026. Its self-reported band sits above that count and is not published as a headcount.
Where does Customer Frontline Solutions have offices?
One address on record, Philippines only. Primary: MERALCO Complex, Pasig, Metro Manila 0300.
Has Customer Frontline Solutions raised funding?
None linked to this brand.
What does Customer Frontline Solutions list as its specialties?
Eight tags on the brand's own list, among them digital solutions, property management and document management.
Which companies are listed alongside Customer Frontline Solutions?
5 profiles list Customer Frontline Solutions as a peer — 77th percentile in Outsourcing and Offshoring Consulting. It lists ten peers of its own. CIS Bayad Center, Inc. lists it back.