Spending power
TheGrid Corporate Spending Power index would rate purchasing capacity from registry, scale and activity signals.
Spending power
Key facts
Counted staff
4
self-reported 2–10 band
Founded
2003
23 years
Legal entities
None matched
Office countries
1
1 address
Funding rounds
None on record
Company type
Privately Held
self-reported
Description
Contact Centre Action (CCA) are experienced specialists in the Contact Centre and Call Centre Industry, and we excel in creating and enhancing all aspects of customer service, cost reduction, contact centre and call centre design, establishment, relocation, staffing, technology, process engineering, strategy development and project management.
Our direct industry knowledge allows us to tailor a recruitment solution for you, that will provide you with the best staff for your requirements and minimise staff attrition. We believe in thoroughly understanding your business and requirements before we accept a recruitment brief.
Our strong understanding of the successes and challenges in the marketplace and insistence on vendor independence gives us a wide view of all suitable technology vendors, products, solutions and services available to the industry today, consequently endorsing our high profile position within the Industry. Our direct industry knowledge, specialised skills and unique experience also provides the ability for independent reviews of a number of options and ensure the right solution with a value for money outcome is achieved for you.
Our customer profile includes businesses across a multitude of industries, including Government, transport, banking and finance, tourism, sport and recreation, insurance, not-for-profit, retail, wholesale, manufacturing.
More details and testimonials are available on our web site - www.ccaction.com.au. References can be provided upon request.
Specialties
All 8 specialties
- Contact Centre
- Call Centre
- Operational Consulting
- Technical Consulting
- Staff Retention
- Cost Analysis
- Recruitment
- Training
Related specialties
Locations
Country footprint
Show as table · Offices in 1 country
| Countries | 1 |
|---|---|
| Primary country | AU |
All codes: AU
Addresses
- AUMelbourne, Victoria 3000Primary
Grid intelligence Members
Signals & hiring
Hiring, headcount and registry-change signals, streamed to members.
Latest signal
Hiring activity
Headcount trend
Financials
Registry-filed capital and financial indicators, standardised by TheGrid.
Paid-up capital
Fiscal period
Registered charges
Revenue
Profit / loss
People & contacts
4 employee profiles on record · names withheld.
Names and titles are intentionally absent from this page. The source relation carries no consent record across the privacy regimes this directory spans, so it is never requested and never stored. Search engines see exactly what you see here.
The people relation is never requested, so there is nothing here to unlock.
FAQ
How many people work at Contact Centre Action?
4 counted staff profiles at January 2026, inside the self-reported 2–10 band.
Where does Contact Centre Action have offices?
One address on record, Australia only. Primary: Melbourne, Victoria 3000.
Has Contact Centre Action raised funding?
None linked to this brand.
What does Contact Centre Action list as its specialties?
Eight tags on the brand's own list, among them training, staff retention and contact centre.
Which companies are listed alongside Contact Centre Action?
Eight peer profiles on record: Merge Recruitment and Cartec Consulting.