Spending power
TheGrid Corporate Spending Power index would rate purchasing capacity from registry, scale and activity signals.
Spending power
Key facts
Counted staff
2
self-reported 2–10 band
Office countries
1
1 address
Description
The Contact Centre Association of Malaysia (CCAM) was inaugurated in September 1999. Since then, it has been at the forefront of developing the local CRM and contact centre industry in Malaysia. It is a strategic think-tank, an educational platform, and a progressive establishment geared towards constantly improving the calibre of industry professionals. It operates out of its headquarters in Kelana Jaya.
Malaysia possesses admirable infrastructure, a strong economic environment, an affordable yet high value human resource base, a stable socio political climate, strong government initiatives and a host of customized investment incentives to make it one of the most attractive global hubs in this region.
In order to evangelize the Malaysian industry and to further enhance the capabilities within our industry, the CCAM has embarked on an exciting plan to move the industry into another phase and to empower its members to be globally compatible through a series of skills enhancement, certification and knowledge pursuit programs.
The main aim of the CCAM is to bring about multiple benefits for its members in the areas of professional edification, research and development, statistical studies and Malaysia specific growth resources.
Currently the CCAM has members who own call centres, use call centre and members who serve the call centre industry from a broad range of vertical industries including, Banks and financial institutions, Insurance companies, Telecom providers, Manufacturers, Government departments, Utilities, transportation and health care providers, Hospitality industry, Information technology providers and much more.
Locations
Country footprint
Show as table · Offices in 1 country
| Countries | 1 |
|---|---|
| Primary country | MY |
All codes: MY
Addresses
- MYUnit H-09-03, Block H, Plaza Kelana Jaya; Jalan SS7/13A; Petaling Jaya, Selangor 47301Primary
Grid intelligence Members
Signals & hiring
Hiring, headcount and registry-change signals, streamed to members.
Latest signal
Hiring activity
Headcount trend
Financials
Registry-filed capital and financial indicators, standardised by TheGrid.
Paid-up capital
Fiscal period
Registered charges
Revenue
Profit / loss
People & contacts
2 employee profiles on record · names withheld.
Names and titles are intentionally absent from this page. The source relation carries no consent record across the privacy regimes this directory spans, so it is never requested and never stored. Search engines see exactly what you see here.
The people relation is never requested, so there is nothing here to unlock.
FAQ
How many people work at Contact Centre Association Of Malaysia?
2 counted staff profiles at January 2026, inside the self-reported 2–10 band.
Where does Contact Centre Association Of Malaysia have offices?
One address on record, Malaysia only. Primary: Unit H-09-03, Block H, Plaza Kelana Jaya, Jalan SS7/13A, Petaling Jaya, Selangor 47301.
Has Contact Centre Association Of Malaysia raised funding?
None linked to this brand.
Which companies are listed alongside Contact Centre Association Of Malaysia?
Six peer profiles on record: Nusantara Centre for Economic and Policy Studies and Asian Institute of Finance.