Spending power
TheGrid Corporate Spending Power index would rate purchasing capacity from registry, scale and activity signals.
Spending power
Key facts
Counted staff
50
self-reported band not used
Founded
1999
27 years
Legal entities
1
ABR
Office countries
3
3 addresses
Funding rounds
None on record
Company type
Privately Held
self-reported
Legal entity
1 brand → 1 confirmed entity
CALL DESIGN PTY LTD
ABN78088145126
Legal entities
Show as table · Call Design: 1 registry entity
| CALL DESIGN PTY LTD | ABN 78088145126 |
|---|---|
| Confirmed matches | 0 of 1 |
A candidate is a name match on the registry, not a confirmed identity, and two candidates are ambiguity rather than a corporate structure.
Description
Call Design specialises in providing software solutions, support and advice, particularly in the area of Workforce Optimisation, to organisations around the world. We have one of the largest teams of WFO consultants offering guidance to hundreds of companies, about how to best benefit from Workforce Management, Back Office Optimisation, Quality Assurance, Performance Management and Analytics.
At Call Design, we pride ourselves on our trusted relationships with our customers, partnering with you to understand your requirements and ensure that our solutions tailor-fit to what you need today, to best position you for the future.
Understanding that your employees are the most valuable customer experience asset, Call Design deploys workforce optimisation solutions across the entire enterprise. We work to ensure that your employees are highly skilled, motivated, ready and available to provide a remarkable customer experience.
The benefits of our solutions:
- Reduced Contact - Customers now have the ability to contact you in many ways. Ensuring resolution during their first interaction is key to reducing the number of times they reach out to you. Our solutions enable employees to have the right answers at the right time, every time.
- A Happier Workforce - Through Aspect’s Workforce Optimisation dashboard, the ME smart phone app and desktop alerting, your employees are able to manage their own schedules and performance, providing them the autonomy intrinsic to their motivation.
- Reduced Administration Time - With our solutions drastically reducing the time required to forecast demand, schedule employees, manage time off, monitor calls, allocate back office tasks and track performance, you gain more time to focus on improving customer experience.
- Cost Efficiency - With an efficient, workforce on hand, you can reduce the number of employees required to service customers while increasing the level of service you provide.
Specialties
All 11 specialties
- Contact Centre Technology and Training
- Workforce Optimisation
- Workforce Management
- Training and Consultancy
- Quality
- Analytics
- Performance Management
- Back Office Optimistation
- chatbots
- AI
- gamification
Related specialties
Locations
3
Countries with an office address3 addresses on record
Country footprint
Show as table · Offices in 3 countries
| Countries | 3 |
|---|---|
| Primary country | AU |
All codes: AU PH US
Addresses
- AULEVEL 8, SOUTH TOWER,; 1-5 RAILWAY STREET; CHATSWOOD , NSW 2067Primary
- US1033 Demonbreun Street; #300 Nashville; Tennessee, USA 37203
- PHLevel 15 Philamlife Tower; 8767 Paseo de Roxas, Cnr Ayala Ave; Makati City, 1226 Philippines
Grid intelligence Members
Signals & hiring
Hiring, headcount and registry-change signals, streamed to members.
Latest signal
Hiring activity
Headcount trend
Financials
Registry-filed capital and financial indicators, standardised by TheGrid.
Paid-up capital
Fiscal period
Registered charges
Revenue
Profit / loss
People & contacts
4 employee profiles on record · names withheld.
Names and titles are intentionally absent from this page. The source relation carries no consent record across the privacy regimes this directory spans, so it is never requested and never stored. Search engines see exactly what you see here.
The people relation is never requested, so there is nothing here to unlock.
FAQ
Which legal entity operates under Call Design?
One New South Wales entity on the ABR: CALL DESIGN PTY LTD (ABN 78 088 145 126), high confidence.
How many people work at Call Design?
50 counted staff profiles at January 2026. The brand's self-reported band sits above that count and is not published as a headcount.
Where does Call Design have offices?
3 addresses on record.
Has Call Design raised funding?
None linked to this brand.
What does Call Design list as its specialties?
11 tags on the brand's own list, among them gamification, ai and analytics.
Which companies are listed alongside Call Design?
13 profiles list Call Design as a peer — 95th percentile in IT Services & Consulting. It lists ten peers of its own. Auscontact Association and Forrest Contact list it back.