Spending power
TheGrid Corporate Spending Power index would rate purchasing capacity from registry, scale and activity signals.
Spending power
Key facts
Counted staff
1,099
self-reported 501–1,000 band
Founded
2018
8 years
Legal entities
1
ABR
Office countries
1
1 address
Funding rounds
None on record
Company type
Nonprofit
self-reported
Legal entity
1 brand → 1 confirmed entity
AUSTRALIAN FINANCIAL COMPLAINTS AUTHORITY LIMITED
ABN38620494340
Legal entities
Show as table · Australian Financial Complaints Authority: 1 registry entity
| AUSTRALIAN FINANCIAL COMPLAINTS AUTHORITY LIMITED | ABN 38620494340 |
|---|---|
| Confirmed matches | 0 of 1 |
A candidate is a name match on the registry, not a confirmed identity, and two candidates are ambiguity rather than a corporate structure.
Description
The Australian Financial Complaints Authority (AFCA) is the one-stop-shop for consumers and small businesses with a complaint about banking, credit, insurance, superannuation, investments and advice. We provide fair, independent and effective solutions for financial disputes.
Established in 2018, AFCA is Australia’s only ombudsman service for the financial services sector. We work with consumers, small businesses, industry, regulators and Government, to raise standards and reduce financial disputes through innovative solutions, education and communication. We deliver to the Australian community services that are easy to use, free for complainants, efficient, timely and impartial.
AFCA’s diverse workforce is made up of more than 800 team members from across Victoria and New South Wales, with expertise in dispute resolution, finance, insurance and superannuation. Our people are driven by our values to be fair and independent, transparent and accountable, honest and respectful and proactive and customer focused.
We’re passionate about fairness and delivering a trusted and ethical service and excellent customer experience . Our culture and workplace reflects the diversity of those we serve. We share a vision to be a world class ombudsman service: raising standards and minimising disputes; meeting diverse community needs, and trusted by all.
AFCA considers complaints that previously would have been handled by the Financial Ombudsman Service, the Credit Investments Ombudsman and the Superannuation Complaints Tribunal.
Follow us for latest news, updates and to find out more about the work we do.
Specialties
All 7 specialties
- alternative dispute resolution
- legal
- case management
- insurance
- banking
- superanuation
- investments and advice
Related specialties
Locations
Country footprint
Show as table · Offices in 1 country
| Countries | 1 |
|---|---|
| Primary country | AU |
All codes: AU
Addresses
- AUGPO Box 3; Melbourne, Victoria 3001Primary
Grid intelligence Members
Signals & hiring
Hiring, headcount and registry-change signals, streamed to members.
Latest signal
Hiring activity
Headcount trend
Financials
Registry-filed capital and financial indicators, standardised by TheGrid.
Paid-up capital
Fiscal period
Registered charges
Revenue
Profit / loss
People & contacts
4 employee profiles on record · names withheld.
Names and titles are intentionally absent from this page. The source relation carries no consent record across the privacy regimes this directory spans, so it is never requested and never stored. Search engines see exactly what you see here.
Counts only. No names are stored here, and none are served.
FAQ
Which legal entity operates under Australian Financial Complaints Authority?
One Victoria entity on the ABR. AUSTRALIAN FINANCIAL COMPLAINTS AUTHORITY LIMITED (ABN 38 620 494 340), high confidence.
How many people work at Australian Financial Complaints Authority?
The record holds 1,099 counted staff profiles at January 2026, above the self-reported 501–1,000 band.
Where does Australian Financial Complaints Authority have offices?
One address on record, Australia only. Primary: GPO Box 3, Melbourne, Victoria 3001.
Has Australian Financial Complaints Authority raised funding?
None linked to this brand.
What does Australian Financial Complaints Authority list as its specialties?
Seven tags on the brand's own list, among them alternative dispute resolution, legal and banking.
Which companies are listed alongside Australian Financial Complaints Authority?
Five peer profiles on record: AustralianSuper and Aware Super.