Brand profile · Outsourcing and Offshoring Consulting

inspiro

Makati City, Metro Manila-based inspiro operates in Outsourcing and Offshoring Consulting. Ownership is privately held; it publishes at inspiro.com. The record carries eight addresses across three office countries. The record counts 5,334 people. Tagged intelligent automation, customer journey mapping and technical support. It is listed alongside five similar brands, mostly in Banking.

inspiro.com LinkedIn

Profile live Privately Held 3 office countries
Counted staff
5,334
self-reported band not used
Office countries
3
8 addresses
Company type
Privately Held
self-reported
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Description

A global CX outsourcing leader, Inspiro empowers smart, secure, seamless, scalable, and satisfying customer experience (CX) across a network of 58,000 BPO and customer champions in 100 strategic locations. With delivery operations in North and Latin America, Australia, and the Asia Pacific, Inspiro supports every stage of the customer lifecycle through next-generation CX solutions integrating strategy, people, innovation, and analytics.

For over 20 years, we have served the CX requirements of the most demanding, fast-growing industries, including telecoms, retail and e-commerce, travel and hospitality, banking, fintech, media, mobility, healthcare, energy, and utilities.

Inspiro is owned by Altius Link, Inc., a synergistic partnership between KDDI Corporation and Mitsui & Co., Ltd. This new company combines KDDI Evolva and Relia's expertise in contact centers, back-office operations, and information technology to create Japan's largest contact center by sales value. Altius Link aims to become a leading digital BPO and trusted partner to companies globally.

Specialties

All 17 specialties
  • Intelligent Automation
  • Cloud CX Security
  • Customer Engagement
  • Analytics and Insights
  • Employee Experience
  • Customer Journey Mapping
  • CX Strategy Development
  • Omnichannel Experience Design
  • Curriculum Design and Training
  • Workforce Optimization
  • Omnichannel Customer Care
  • Inbound and Outbound Sales Support
  • Technical Support
  • Social Media CX
  • Customer Loyalty and Retention
  • Billing and Collection
  • Back-office Support

Locations

3
Countries with an office address8 addresses on record
PhilippinesprimaryNIUnited States

Country footprint

Offices in 3 countriesCountry footprint: 3 countries, primary PH. Codes: PH, NI, US.3 countriesprimary PHPHNIUS
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Countries3
Primary countryPH

All codes: PH NI US

Addresses

  • PHLV Locsin Bldg. 6752 Makati cor. Ayala Aves.; Makati City, Metro Manila 1229Primary
  • PHADB Tower, 6 ADB Avenue; Mandaluyong, Metro Manila 1550
  • PH418 Libertad corner Arayat Streets; Mandaluyong , Metro Manila 1550
  • PHIloilo Supermart Building corner San Jose and Avanceña Streets; Molo, Iloilo City 5000
  • PHLP Information Technology Park Jose Romero Sr. Street, Bagacay; Dumaguete City, Negros Oriental 6200
  • USSilver Lake Mall, 200 W Hanley Ave; Coeur D'Alene, Idaho 83814
  • US4230 Argosy Ct; Madison, Wisconsin 53714
  • NIEdificio Invercasa Torre II, 4to piso,; Managua, Nicaragua 11001

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Signals & hiring

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People & contacts

4 employee profiles on record · names withheld.

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FAQ

How many people work at inspiro?

The record holds 5,334 counted staff profiles at January 2026. Its self-reported band sits above that count and is not published as a headcount.

Where does inspiro have offices?

Eight addresses on record across 3 countries. Primary: LV Locsin Bldg. 6752 Makati cor. Ayala Aves., Makati City, Metro Manila 1229.

Has inspiro raised funding?

None linked to this brand.

What does inspiro list as its specialties?

17 tags on the brand's own list, among them intelligent automation, customer journey mapping and technical support.

Which companies are listed alongside inspiro?

41 profiles list inspiro as a peer — 99th percentile in Outsourcing and Offshoring Consulting. It lists ten peers of its own. SPi CRM lists it back.

What is inspiro's website?

inspiro.com