Spending power
TheGrid Corporate Spending Power index would rate purchasing capacity from registry, scale and activity signals.
Spending power
Key facts
Counted staff
49
self-reported 11–50 band
Founded
2010
16 years
Legal entities
None matched
Office countries
1
1 address
Funding rounds
None on record
Company type
Privately Held
self-reported
Description
Established in 2010, Accordia Global Sdn. Bhd. is a technology company specializing in Omnichannel Cloud Contact Center solutions and AI-powered automation. We help businesses transform customer interactions into seamless, intelligent experiences by leveraging AI, machine learning, and automation.
Partnering with cloud leaders like Google and Alibaba, we offer scalable cloud and on-premise solutions across Voice, Chat, Desk, and Social channels, ensuring businesses stay connected effortlessly. Our expertise in CRM integration enables smooth connectivity with platforms such as Zoho, Freshdesk, Zendesk, Microsoft Dynamics, and Salesforce, optimizing operations for efficiency and growth.
With AI-enhanced knowledge bases, an AI voice generator, and real-time call transcription, we simplify workflows, enhance agent productivity, and drive business growth.
Driven by innovation and long-term partnerships, Accordia Global has successfully expanded into Indonesia and Nigeria, with a growing presence in Hong Kong, India, Vietnam, Thailand, and Singapore.
Specialties
All 20 specialties
- Call Center Solutions
- Business Process Outsourcing
- Telephony System
- Cloud SaaS
- Accordia CIS
- Telephony Solutions
- Customer Service
- Zoho
- Cloud Solution
- Contact Centre Solution
- Contact Management
- call center solution
- CIS
- Telephony platform
- customer service experience
- crm
- Omnichannel Solutions
- Customer Engagement Solutions
- Telecom Solution
- Best Practices
Related specialties
Locations
Country footprint
Show as table · Offices in 1 country
| Countries | 1 |
|---|---|
| Primary country | MY |
All codes: MY
Addresses
- MYJalan Pengaturcara U1/51A; Unit 15-3, UOA Business Park,; Shah Alam, Selangor 40150Primary
Grid intelligence Members
Signals & hiring
Hiring, headcount and registry-change signals, streamed to members.
Latest signal
Hiring activity
Headcount trend
Financials
Registry-filed capital and financial indicators, standardised by TheGrid.
Paid-up capital
Fiscal period
Registered charges
Revenue
Profit / loss
People & contacts
4 employee profiles on record · names withheld.
Names and titles are intentionally absent from this page. The source relation carries no consent record across the privacy regimes this directory spans, so it is never requested and never stored. Search engines see exactly what you see here.
Names are withheld until a consented source exists.
FAQ
How many people work at Accordia Global?
49 counted staff profiles at January 2026, inside the self-reported 11–50 band.
Where does Accordia Global have offices?
One address on record, Malaysia only. Primary: Jalan Pengaturcara U1/51A, Unit 15-3, UOA Business Park, Shah Alam, Selangor 40150.
Has Accordia Global raised funding?
None linked to this brand.
What does Accordia Global list as its specialties?
20 tags on the brand's own list, among them customer service, cloud solution and business process outsourcing.
Which companies are listed alongside Accordia Global?
6 profiles list Accordia Global as a peer — 83rd percentile in IT Services & Consulting. It lists ten peers of its own. Computs and Polaris Net Sdn. Bhd. list it back.